Social Listening
Social listening allows you to track brand engagement in a meaningful, measurable and actionable way.
View solutionSocial listening allows you to track brand engagement in a meaningful, measurable and actionable way.
View solutionWe align our UX expertise in order to build user understanding and formulate short and long term client solutions.
View solutionCreating affordable, sustainable and transformative changes in both customer and employee behaviour.
View solutionXPASS goes beyond simple satisfaction and delivers a comprehensive toolkit for developing strong, sustainable customer relationships.
View solutionMeasuring Social Customer Care on Twitter
View solutionThe knowledge and confidence to make positive changes to a membership model.
View solutionA qualitative interviewing technique to understand the granularity of a visitor/customer journey
View solutionDelve deep into market data for insight into customer behaviour and its impact on financial performance.
View solutionA proprietary model focused on marketing implications. Diagnoses brand health for strengths, weaknesses and opportunities.
View solutionUnderstand decision pathways and influencers on consumer choice to obtain favourable outcomes for a brand, product or service.
View solutionA systematic research approach to evaluating the risks and opportunities in entering new markets.
View solutionAn intensive research technique to maximise customer insights for branding, category and NPD
View solution