UX and Usability

We align our UX expertise in order to build user understanding and formulate short and long term client solutions.

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XPASS

XPASS goes beyond simple satisfaction and delivers a comprehensive toolkit for developing strong, sustainable customer relationships.

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Smart Depths

A qualitative interviewing technique to understand the granularity of a visitor/customer journey

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Brand Health

A proprietary model focused on marketing implications. Diagnoses brand health for strengths, weaknesses and opportunities.

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Buying Pathways

Understand decision pathways and influencers on consumer choice to obtain favourable outcomes for a brand, product or service.

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Route2Market

A systematic research approach to evaluating the risks and opportunities in entering new markets.

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