VenueVerdict Accreditations and Commendations – Q4 2019

By Karen Small

VenueVerdict is the only accreditation programme determined entirely by the voice of the customer and based on the meeting experience. It provides an independent measurement and improvement tool for venues to understand the end-to-end journey of event planners, identify service gaps and benchmark against the competition.  To find out more or to be a part of this syndicated research please contact

We are delighted to announce the following Accreditations following the assessment at the end of Q4 2019.

VenueVerdict Gold Standard

The VenueVerdict Gold Standard Accreditation is given to those properties recording a twelve-month Net Promoter Score of +70 or higher from Business Event Host responses in the twelve month period October 2018 to September 2019. Furthermore, each twelve-month period requires 40+ responses with at least ten responses per calendar quarter, or 50+ responses with at least ten responses in three calendar quarters and at least one response in the remaining calendar quarter.

  • Amba Hotel Charing Cross(glh Hotels Management)
  • Amba Hotel Marble Arch(glh Hotels Management)
  • Ashford International Hotel(Almarose Hotels)
  • Ashton Gate Stadium
  • Broadway House(Make Venues)
  • Chesford Grange Hotel(Almarose Hotels)
  • Conference Aston (Independent)
  • Crowne Plaza Birmingham NEC(LGH Hotels Management)
  • Crowne Plaza Glasgow(Valor Hospitality Europe)
  • Crowne Plaza Leeds(Interstate Hotels & Resorts)
  • Crowne Plaza London - Docklands (RBH Hospitality Management)
  • Crowne Plaza London - Heathrow(LGH Hotels Management)
  • Crowne Plaza Manchester Airport(LGH Hotels Management)
  • Crowne Plaza Nottingham(Valor Hospitality Europe)
  • Crowne Plaza Solihull(Valor Hospitality Europe)
  • DoubleTree by Hilton Hotel & Spa Chester(Valor Hospitality Europe)
  • DoubleTree by Hilton Hotel Leeds City Centre(Valor Hospitality Europe)
  • DoubleTree by Hilton Hotel London - Victoria(Crimson Hotels)
  • Engineers' House(Make Venues)
  • Holiday Inn Basildon(LGH Hotels Management)
  • Holiday Inn Brentwood M25, Jct.28(LGH Hotels Management)
  • Holiday Inn Bristol - Filton(LGH Hotels Management)
  • Holiday Inn Cambridge(LGH Hotels Management)
  • Holiday Inn Cardiff City Centre(LGH Hotels Management)
  • Holiday Inn Edinburgh Zoo(LGH Hotels Management)
  • Holiday Inn Glasgow Airport(LGH Hotels Management)
  • Holiday Inn Guildford(LGH Hotels Management)
  • Holiday Inn Leeds/Brighouse(Kew Green Hotels)
  • Holiday Inn London - Bloomsbury(LGH Hotels Management)
  • Holiday Inn London - Brent Cross(LGH Hotels Management)
  • Holiday Inn London - Gatwick Airport(Interstate Hotels & Resorts)
  • Holiday Inn London - Heathrow Ariel(LGH Hotels Management)
  • Holiday Inn London - Heathrow M4, Jct.4(LGH Hotels Management)
  • Holiday Inn London - Mayfair(LGH Hotels Management)
  • Holiday Inn London - Regent's Park(LGH Hotels Management)
  • Holiday Inn London - Sutton(LGH Hotels Management)
  • Holiday Inn Maidenhead(LGH Hotels Management)
  • Holiday Inn Manchester - City Centre(Kew Green Hotels)
  • Holiday Inn Milton Keynes(LGH Hotels Management)
  • Holiday Inn Oxford(LGH Hotels Management)
  • Holiday Inn Peterborough - West(Valor Hospitality Europe)
  • Holiday Inn Reading South (Interstate Hotels & Resorts)
  • Holiday Inn Washington(Kew Green Hotels)
  • IET London: Savoy Place(IET Venues)
  • Macdonald Ansty Hall(Macdonald Hotels & Resorts)
  • Mercure Gloucester, Bowden Hall(Jupiter Hotels)
  • Mercure Haydock Hotel (Amaris Hospitality (Accor Portfolio)
  • Mercure Hull, Grange Park(Jupiter Hotels)
  • Mercure Manchester Piccadilly(Jupiter Hotels)
  • Mercure Tunbridge Wells(Jupiter Hotels)
  • Novotel Manchester Centre (Accor UK Midscale Brands (managed hotels)
  • Pennyhill Park (Exclusive Hotels)
  • Radisson Blu Edinburgh(Radisson Hotel Group)
  • Royal College of Physicians
  • The Brewery
  • The Met Hotel (IHG Principal Portfolio)
  • The Møller Institute (Independent)
  • Twickenham Experience Ltd
  • Woodland Grange(Make Venues)
  • Woodside(Sundial Group)

VenueVerdict is a great way of measuring your facility's customer experience; helping you to make improvements in the right places and providing you with an accreditation which highlights your achievements when you succeed. For more information please contact: