New 'Most Recommended Hotel Brand’ VenueVerdict Award 2019

By Karen Small

NEW for the 2019 VenueVerdict Awards is the ‘Most Recommended Hotel Brand’. Determined by event planners, this award is unique in recognising brand choice as opposed to service delivery.

Winners:

  • Gold award: Hand Picked Hotels
  • Silver award: Waldorf Astoria Hotels & Resorts
  • Bronze award: Meliá Hotels & Resorts

VenueVerdict is the only accreditation programme determined entirely by the voice of the customer and is based on the meeting experience. It provides an independent measurement and improvement tool for venues to understand the end-to-end journey of event planners, identify service gaps and benchmark against the competition.

Find out the winners of the VenueVerdict Service Delivery Group and Venue Awards for 2019 here