VenueVerdict Sales Enquiry Performance

VenueVerdict's Sales Enquiry Performance Programme is the global standard in sales enquiry handling measurement, assessing 1,200 venues over 65 countries worldwide.

Multi-channel, multi-lingual mystery shopping from the point of view of the customer gives completely impartial, unbiased and detailed insight into the experience of trying to buy from your hotels and venues.

Consolidated, benchmarked reporting gives insight into relative strengths and weaknesses, allowing you to target training and effort at those areas that will result in the maximum return.

VenueVerdict’s enterprise feedback reporting system allows for simple collaboration with colleagues, and integrates all customer feedback data in one place, maximising the accessibility of data. Attractive and intuitive charting and tables make it simple to find out what’s going on in your sales offices without necessarily needing to spend time configuring and building your own reports. Intricate detail for analysts, headline summaries for leaders and straightforward snapshots for operators allow the widest possible distribution of insight and information.

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