Business banking service quality

Independent service quality survey results

Business current accounts - latest results


As part of a regulatory requirement, an independent survey was conducted to ask customers of the 14 largest business current account providers in Great Britain and 5 in Northern Ireland if they would recommend their provider to other small and medium-sized enterprises (SMEs).

For the latest published results, please select the region you wish to view below.


You can learn more about the methodology used in this survey here.

You can learn more about the personal banking service quality here.


Previous Results Published:

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