UK Consumer Sentiment on the Impact of COVID-19 - Presentation to the Tourism Society

02/07/2020 By Cris Tarrant

Last week, BVA BDRC Chief Executive shared key findings from our consumer sentiment tracker with the Tourism Society. If you weren't able to attend the webinar, Cris' presentation is available to download below. In the presentation Cris explores:

  • The overall mood of the nation
  • Sentiment in the tourism sector
  • Demand for domestic and overseas holidays
  • The implications for the domestic tourism of reopening on 4 July


Blogs

The case for putting CX on the CSR agenda

21st Apr 2023

Our Australian team make the case for putting CX on the CSR agenda. Why? Because the everyday actions of brands can have a big impact on people’s day-to-day lives, either positively or negatively impacting their health and mental wellbeing.

Read more

ChatGPT and Market Research (Part 1)

2nd Feb 2023

ChatGPT is everywhere right now! Whether user generated content, mainstream or specialist news, we’re all asking ourselves the same question about the latest chatbot: is it any good and what does this mean for the future?

Read more

Travel means business

29th Sep 2022

Attitudes towards travel are increasingly positive, according to the latest Hotel Guest Survey (HGS). The study reported an increase in those who had already booked to travel both domestically and overseas, as restrictions were lifted, with business travel on the increase.

Read more

Price sensitivity to international school fees

8th Apr 2022

BVA BDRC Asia analysed the price sensitivity to school fees via our annual Brand Equity and Market Insights study for international schools, and to qualify the rationale behind how parents evaluate school fees.

Read more

Is homestay a leader in CX?

31st Mar 2022

Hotels were known for providing and leading the way in customer experience, well before we even knew that it was a thing. Hotels are hospitality, and hospitality is CX.

Read more