When it comes to sustainability, the hospitality industry is clearly moving in the right direction. So how can hotels start Nudging successfully and profitably?

AttractionsMOT is a considered three-step process focused on delivering a clear, benchmarked view of an attractions performance, the business areas to prioritise and the opportunity to be realised.

If there’s one thing that’s clear from our work with visitor attractions, it’s that they deliver incredible experiences. By comparing the Net Promoter Scores (NPS) of over 250 brands in six sectors we’re now able to prove that visitor attractions deliver better experiences than other sectors too

Are traditional banks really under threat, from Neobanks such as Monzo and Starling? We reviewed the Net Promoter Scores (NPS) from a selection of BVA BDRC sector studies to find some answers.

While VisitBritain’s most recent data shows a decline in visits to the UK by overseas holiday makers, one of the markets that has contributed the most to the UK’s inbound tourism is the Chinese market.

Latest news and results from BVA BDRC's Rail Reputation Index which was published summer 2019.

Our latest download discusses the merits of using NPS as a way of benchmarking performance against competitors and those in other categories.

England have won the cricket World Cup final but unless you talk to a long standing cricket fan you may struggle to know the tournament is actually on.

In the fifth part of our series on International Schooling, we look at why academic reputation is so important, and how it can be measured.

Interactive maps show a summary of some of the key indicators of business health across regions and nations of the UK - data from the latest annual SME Finance Monitor report.

Something is clearly slowing down holiday bookings, and our Holiday Trends research suggests Brexit is a key factor. We’ve tested people’s thoughts around Brexit for three years, and this year concerns have increased significantly. Read our blog with interactive dashboard.

Explore interactive charts from our top intended holiday destinations and Brexit-effect stories from Holiday Trends 2019.