BVA BDRC Asia analysed the price sensitivity to school fees via our annual Brand Equity and Market Insights study for international schools, and to qualify the rationale behind how parents evaluate school fees.

Hotels were known for providing and leading the way in customer experience, well before we even knew that it was a thing. Hotels are hospitality, and hospitality is CX.

The attraction of the UK domestic market to leisure travellers has remained firm, according to the latest Hotel Guest Survey.

BVA BDRC has joined the Sustainable Hospitality Alliance, reinforcing its commitment to a low-impact future and using its skills to help the sector work on a cohesive response to the challenge posed by the climate crisis.

Hotel guests are focusing more on customer experience when they consider their stays and the sector has been responding.

Following the long-awaited re-opening of visitor attractions, we worked with ASVA (the Association of Scottish Visitor Attractions) to conduct mystery visits to 20 diverse Scottish visitor attractions.

Ahead of COP26, our team in Asia takes a look at what 'sustainability' means to people in Indonesia and how this contrasts with attitudes and beliefs in the West.

Although the National Trust have received much of the attention on the subject of slavery and colonialism, a number of our other clients in the attractions sector have sought to re-evaluate how they talk about the subject area.

Ahead of our webinar on sustainability in the travel sector, we take a quick look at the publics attitudes toward sustainable travel, based on findings from some of our recent reports.

Parent surveys, such as those run by BVA BDRC, can inform a school in what areas they are satisfying parents, but what really drives recommendation are the more memorable experiences parents have with schools.

This summer season, loyalty membership does not translate into spending more on a room. In this blog, we examine these findings and suggest some reasons as to why this might be.

BVA BDRC surveyed parents sending children to international schools to assess the educational pathways they expect their children to take. The results give important context to the debates surrounding the gender pay gap.