BVA BDRC is one of the most trusted names in financial and business research and the release of the Business banking service quality results is a continuation of BVA BDRC's history of specialised benchmarking and insight methodologies.
Read moreWhether it is promoting the benefits of paid bank accounts, encouraging online banking or making investing more accessible, there are many aspects of the financial sector that could benefit from nudges.
Read moreThe truth is, on occasion I lack self-discipline (no, really). I know what I should do, but I keep finding ways to justify to myself doing the things I shouldn’t. What I need is a bit of help – a nudge in the right direction.
Read moreHoliday Trends 2018 went against the tide of popular opinion, but it seems as though – despite fluctuating exchange rates, the Beast from the East and record heatwaves – most of our predictions were correct.
Read moreWe reviewed the key research on the subject and took to the streets of London to capture the voice of the visitor. This short video showcases our findings.
Read moreThe last 18 months has seen a significant number of app-only financial services platforms setting extremely high standards of customer advocacy at both relational and transactional levels. Are these newcomers changing the customer advocacy game?
Read moreAirline brands really do matter; our data shows that there are marked differences in the perceived value of different airline brands. Read more about how we're investigating their true value, and find out who came out on top in our pilot study.
Read moreThe momentum behind millennial targeting is surprising. Why has the idea taken hold? Is there any truth in it? Should we abandon our psychographic models and go back to age cohorts? Jon Young evaluates the millennial targeting trend.
Read moreHow exactly does 'Nudge' work, and how can we apply it? We discuss nudge theory following his recent presentation at the ESOMAR June event.
Read moreMany people assume that their decisions to purchase products and services are based purely on logical evaluations, but few people realise that the customer journey is as important as the product or service itself.
Read moreBVA BDRC, the leading UK market research consulting group, has been acquired by French group, BVA. Paris-based BVA, the third largest research and consulting group in France, has 800+ staff, revenues of over €150m and offices across Europe and in Asia and the USA.
Read moreThe disruption caused by the new rail timetables has been inescapable. But where exactly did it all go so wrong, and how can train operating companies (TOCs) turn the negative publicity into an opportunity?
Read moreAhead of the tenth annual Hotel Insights Forum, we spoke to CBRE's Joe Stather about his perspective on the current state of the hospitality industry, Airbnb moving in on the meetings market and his love of all things 'North'.
Read moreWord of mouth is the way forward. Consumers seem to be getting more cynical, becoming less and less likely to ‘fall for’ traditional marketing techniques. So, how do you make yourself heard when the consumer’s stopped listening?
Read moreThe last year and a half has proved a rollercoaster for professional portfolio landlords and smaller landlords alike – albeit for very different reasons.
Read moreBVA BDRC have tapped into a unique channel that gives us access to 5,000 international travellers every quarter. Who wants to understand the purchasing habits and intentions of this open-minded, high spending, and well-travelled group?
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15th February 2019
BVA BDRC is one of the most trusted names in financial and business research and the release of the Business banking service quality results is a continuation of BVA BDRC's history of specialised benchmarking and insight methodologies.
Read more
12th February 2019
How does British Business Innovation stack up today? To find out, the BVA BDRC Business Opinion Omnibus questioned 1,200 financial decision makers.
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7th February 2019
Many organisations grasp the enormous power of Behavioural Science, yet they don’t know where to start. With that challenge in mind, here are three keys to identifying the right opportunity.
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30th January 2019
Whether it is promoting the benefits of paid bank accounts, encouraging online banking or making investing more accessible, there are many aspects of the financial sector that could benefit from nudges.
Read more
21st December 2018
Big challenges can require big (and expensive) solutions. The accepted wisdom is that a problem that loses an attraction lots of money will take lots of money to fix. But sometimes, a simple solution is more effective.
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21st December 2018
The truth is, on occasion I lack self-discipline (no, really). I know what I should do, but I keep finding ways to justify to myself doing the things I shouldn’t. What I need is a bit of help – a nudge in the right direction.
Read more
19th December 2018
The odds are yes, you have been nudged. The truth is that nudges – or subtle changes that steer people’s behaviour in a particular way without force or coercion – can be found everywhere. So how can they help the transport and mobility industry?
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17th December 2018
Holiday Trends 2018 went against the tide of popular opinion, but it seems as though – despite fluctuating exchange rates, the Beast from the East and record heatwaves – most of our predictions were correct.
Read more
6th December 2018
In a world of contactless travel where time is money and speed to market makes all the difference, the meetings revolution is coming. Our guest blogger, Joanna Fisher of Kew Green Hotels, examines the future of the meetings industry.
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20th November 2018
A week ago, I attended the launch of the Scaleup Institute’s 2018 annual report. Held at Canada House, an audience of private and public sector organisations that work with growing businesses heard about the challenges facing such companies and the steps being taken to support them.
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6th November 2018
We reviewed the key research on the subject and took to the streets of London to capture the voice of the visitor. This short video showcases our findings.
Read more
8th October 2018
Not just a bit – a lot. Twice as much, in fact. This was the headline finding from our multi-award winning research for Channel 4 around Contextual Moments – Channel 4’s new AI driven TV advertising technology that enables the broadcaster to place a brand’s ads next to relevant scenes in a linear TV show.
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