This forward-thinking workshop looks ahead at how the mortgage industry is evolving, and what it means for brokers navigating today’s challenging market. With expert speakers from BVA BDRC and Ipsos, we’ll dig into the big shifts shaping the sector. From generational change to the growing role of tech and AI, we’ll focus on how these trends can be turned into actionable insights across products, services, user experience and communications. 

Agenda:

9:30 – Morning tea/coffee

10:00 – Welcome and intros

10:05 – Keynote: The current mortgage market landscape and its implications for brokers

11:15 – Coffee break

11:30 – Specialist 20-minute solutions-led deep-dive sessions into key topic areas facing brokers today with a variety of experts in Behavioural Science, UX, Cultural Strategy, Foresight and CX

1:00 – Buffet lunch

1:45 – The Broker Boardrooms Panel – a dynamic, broker-led discussion showcasing our new syndicate providing further detail on the day’s topics from the broker view

2:45 – Closing speeches

Please let us know of any accessibility or dietary requirements you may have. We welcome your colleagues and stakeholders to join the event, though we may need to limit the number of attendees per organisation if we become over-subscribed.